Terms and Conditions

Terms for paid listing services for consumers — version 2026-10-25-RO-4

Supplier: Apollo Tech s. r. o., Karpatské námestie 10A, 831 06 Bratislava – Rača, Slovakia. Identification number (IČO): 51097869. Commercial Register: Municipal Court Bratislava III, section Sro, file 122557/B. Contact for the contract, complaints and withdrawal: info@autoninja.ro; telephone +421 903 621 565.

The order concerns an AutoNinja listing service for the vehicle and package stated in the order. Basic provides basic publication, Premium highlighting and Exclusive priority placement according to the price list. We do not guarantee the sale of the vehicle or a certain number of interested persons. The final price in EUR is shown before payment; we do not charge an additional commission for payment. Payment is one-off, without a subscription or automatic renewal.

You can correct the data before payment by returning to your account. The contract is concluded in Romanian when a successful payment is confirmed. The order is recorded electronically; you receive the confirmation, the price and these terms by e-mail. The listing and its validity period are available in your account.

The service lasts 28 days. Publication follows the platform rules and may require approval; payment does not guarantee approval. If the paid service cannot be provided, we refund the payment. On a renewal, the new period is added according to the validity shown in your account. You need a browser, internet access and an AutoNinja account. You can manage the listing and mark it as sold from your account.

You can withdraw without giving a reason within 14 days of the conclusion of the contract. Send the notice to info@autoninja.ro, by post to the supplier's registered office or via https://www.autoninja.ro/retragere. It is enough to send the notice before the period expires. You can use the model withdrawal form at the end of these terms; using it is not mandatory.

Early start requires your separate, express request and agreement. Merely starting the 28-day service does not cancel the withdrawal: the right is lost only after full performance, if the legal conditions are met. If you withdraw after an expressly requested start, you owe only the proportionate value of the service actually provided. We refund the other payments no later than 14 days after receiving the notice, by the same means of payment, unless you expressly agree otherwise, without additional costs.

For a non-conforming service, contact info@autoninja.ro or the supplier's registered office with the order identification and a description of the problem. We confirm the complaint and resolve it in accordance with the law. Your statutory rights regarding conformity, remedy, proportionate price reduction or termination of the contract, where the legal conditions are met, remain unaffected.

If you are not satisfied with how the complaint was resolved, you can ask us to put it right. As we are established in Slovakia, the alternative dispute resolution (ADR) body competent for us is the Slovak Trade Inspection (Slovenská obchodná inšpekcia): https://www.soi.sk/alternativne-riesenie-spotrebitelskych-sporov. You can file a request after we have rejected the complaint or if we have not replied within 30 days, within one year of that moment. Information about ADR for consumers in Romania is provided by ANPC: https://reclamatiisal.anpc.ro. For a cross-border dispute, the European Consumer Centre Romania helps you free of charge: https://anpc.ro/centrul-european-al-consumatorilor/. The right to turn to ANPC, other competent authorities or the court of your place of residence, and the mandatory protection of the law of the state of your habitual residence, including Romania, remain unaffected.

Model withdrawal form (complete and return this form only if you wish to withdraw from the contract) – To: Apollo Tech s. r. o., Karpatské námestie 10A, 831 06 Bratislava, Slovakia, info@autoninja.ro – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*) – Ordered on (*)/received on (*) – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) (only if this form is notified on paper) – Date (*) Delete as appropriate.

The AutoNinja platform is operated by Apollo Tech s. r. o. (the "Operator"). The platform is used to publish vehicle listings, search for offers and put the seller and the interested buyer in contact.

Registered office: Karpatské námestie 10A, 831 06 Bratislava - mestská časť Rača, Slovakia. Company ID (IČO): 51097869. Tax code (DIČ): 2120591924. VAT code (IČ DPH): SK2120591924. EX code for the special VAT exemption scheme for small businesses in Romania: SK2120591924-EX. Commercial Register of the Bratislava III Municipal Court, section Sro, insert no. 122557/B. Contact: info@autoninja.ro. Supervisory authority: Slovenská obchodná inšpekcia, Inšpektorát SOI pre Bratislavský kraj, Bajkalská 21/A, P. O. BOX 5, 820 07 Bratislava (Slovak Trade Inspection).

When registering and ordering, you can read the terms and accept them by the relevant confirmation. Simply browsing the public page is not a paid order.

A User is a natural person or legal entity that has an account or uses the public part of the platform.

A Listing is a record about a vehicle created by a User. The Seller is the User who publishes the Listing. The Interested Person is the User who contacts the Seller.

Registration and an active account are required to publish listings and send messages.

Only people aged 18 or over may create an account.

The User must enter real and current information, protect the login details and report suspicious sign-ins immediately.

• Creating an account for another person without authorisation is prohibited.
• Circumventing the platform's security mechanisms is prohibited.
• The Operator may temporarily restrict the account if the rules are breached or fraud is suspected.

A listing must contain real and verifiable information about the vehicle. The photos and the description must match its actual condition.

It is not permitted to publish content that breaches the law, third-party rights or public morals.

• One listing represents a single vehicle.
• A private seller can create at most 10 new listings in 24 hours. The limit protects against spam; dealers are limited by the number of cars in their plan.
• Misleading prices, false mileage or concealing important defects are prohibited.
• The Operator may remove the listing or change its visibility if the rules are breached.

Current prices are in the Services and current prices section above and on the pricing page. Basic publication may be free according to the price list.

Prices are final and no VAT is added: the Operator is not a VAT payer in Slovakia and applies in Romania the special exemption scheme for small businesses (art. 310^2 of the Fiscal Code, EX code SK2120591924-EX). Businesses do not need a VAT code to pay and do not apply the reverse charge. The invoice states the exemption that applies.

Private sellers pay for paid actions directly in euros according to the current prices, mainly Premium, Exclusive, a listing renewal or a bump.

Dealers pay for a monthly plan and for credits. Credits are used only for optional promotion (bump, Premium or Exclusive); 1 credit costs EUR 1.

• The credit balance is intended only for the optional promotions offered by AutoNinja.
• Credits are not transferable between accounts and cannot be used for payments outside the platform.
• Payments are processed by an external payment provider (Stripe).
• After every payment you get an e-mail confirmation with a link to the PDF invoice. The invoice is also available in your account.
• In case of abuse, the prepaid balance may be adjusted or temporarily blocked.

A dealer is a professional or legal entity that offers vehicles professionally. The registering person confirms that they can represent the company and that the company and billing details are correct.

A new dealer gets the start offer: 3 months free, up to 200 cars at once, without a payment card. After that the dealer can pay for a monthly plan from the price list; without payment the account moves to the free plan with 3 cars at once. The start offer does not turn into a paid plan automatically, and a monthly plan does not renew automatically.

The number of cars in a plan is the number of listings live at the same time. When a vehicle is withdrawn or marked as sold, its place is released immediately for another vehicle.

A normal listing within a plan costs 0 credits. A bump costs 1 credit, Premium 5 credits and Exclusive 10 credits per vehicle and for the period stated in the price list.

• The dealer is responsible for the lawfulness of the offer and the accuracy of the price, mileage and technical data.
• AutoNinja may normalise the format of imported data; the dealer remains responsible for its accuracy.
• Until the dealer is verified, imported cars wait as drafts and an administrator publishes them. A verified dealer publishes straight away.
• For recurring feeds, the dealer's source is the primary source. A failed feed is marked as an error and is not treated as a successful synchronisation.
• The dealer buys credits in one-off paid packages, without automatic renewal. One credit package can be used for several promotions, without a separate payment for each vehicle.
• The final amount charged by the platform is shown before payment. The tax treatment appears on the invoice. For cross-border B2B services, the recipient may be required to declare the tax under the applicable rules.

Messages between the Seller and the interested person are meant for arranging a viewing, the price and the details of the sale.

Communication must not contain spam, harassment, fraud or illegal content.

• Sending messages is subject to security limits and anti-spam rules.
• The Operator reserves the right to check reported abuse and take appropriate measures.

The Operator is not a party to the sale and purchase contract between the Seller and the interested person and is not responsible for the quality, origin or legal status of the vehicle.

The Operator is responsible for running the platform to the extent provided by the laws of the Slovak Republic and the European Union.

The software, design, database structure and trademarks of the platform are protected by intellectual property rights.

Without prior consent, mass copying of the platform's content, scraping or commercial reuse is prohibited.

The User may close the account by requesting deletion or by deactivation, where this function is available.

The Operator may restrict or close the account in case of repeated breaches of the terms or to fulfil legal obligations.

We end a contract with a dealer (business user) for any other reason only with 30 days' notice, sent by e-mail with the reasons. For illegal content, serious or repeated breaches of the terms, or where the law requires it, we may restrict or close the account straight away, also with reasons.

Requests for technical support, complaints and suggestions can be sent electronically.

The Operator processes requests without undue delay, usually on working days.

• Support: info@autoninja.ro
• Data protection contact: info@autoninja.ro

These terms are governed by Slovak law.

Disputes are resolved by agreement first. For professionals, the competent courts are those in Bratislava.

If you are a consumer, the choice of law does not deprive you of the mandatory protection of the law of the state of your habitual residence (Article 6 of Regulation (EC) No 593/2008). You may also sue us in the court of your place of residence, and we may sue you only there (Article 18 of Regulation (EU) No 1215/2012). Alternative dispute resolution is described under the paid services for consumers, above.

The Operator may make reasonable updates to the terms. The current version is always published on this page.

Important changes are announced in advance in an appropriate way, for example by a notice in the app or by e-mail.

The price list above and the description of the order specify the service, the price and the duration. Browsing listings is not a paid order. Vehicles are bought directly from the seller; AutoNinja does not collect the price of the vehicle and does not provide escrow, a technical inspection or a warranty for the vehicle.

A renewal adds the ordered period to the remaining validity of the listing, or starts on activation if the listing has expired. Promoting an existing listing and changing the level do not automatically involve a refund or a conversion of the remaining period. Check the price, the level and the expiry dates in the order and in your account before confirming.

A dealer slot is released when a listing is withdrawn or the vehicle is marked as sold. Replacing the vehicle does not extend the package. Reducing the capacity of an active package is not available. The terms and period of a new purchase are shown before payment; do not assume that the free period is added to a paid package.

Deleting an account or voluntarily withdrawing a listing is not, by itself, a request to withdraw from the contract or for a refund. Statutory rights remain unaffected. For an unused paid balance or a disputed payment, request a review and settlement at info@autoninja.ro; the promotional bonus is not a paid amount. We do not automatically forfeit a paid balance merely because the account was closed.

The market, the availability of the listing and the selected filters apply first. In text search, how well the terms match the make, model, location and description matters. The default ranking also uses the publication date; year and mileage can separate results. Sorting by price, year or mileage uses the selected criterion.

With the default order, all paid offers (Exclusive first, then Premium) come before other listings on every results page, including in text search. Within the same level, the match with the search term, publication time, year and mileage decide. Payment therefore affects the order. With other sorting, paid offers stay labelled, but the chosen criterion sets the order. The number of positions on the homepage is limited. A promotion is not a verification of the vehicle or a recommendation of the seller.

You keep the rights to your own photos and texts. For content uploaded or imported with your authorisation, you grant AutoNinja a non-exclusive licence, without separate remuneration, limited to providing the service: storage, technical copies, resizing, display, automatic translation into the site's other languages and indexing in the platform's search. Technical providers may perform these operations for us. We do not acquire ownership of the content and this clause does not authorise independent external campaigns in your name.

We may machine-translate the listing description. The translation is only an aid; the seller's original text, available via Show original, prevails. To the extent the law allows, we are not liable for errors in machine translation.

You confirm that you took the photos and wrote the listing text, or have the author's permission. If you copy a listing from another website, you confirm that it is your own listing. You confirm that you are entitled to provide the content and the data in the feed, including the necessary permissions for the photos. Do not upload identity documents, data of former owners or other unnecessary personal information. The licence for public use ends once the content is removed; technical copies and evidence needed for legal obligations or disputes are handled in accordance with the privacy policy.

In the account, the dealer has access to their own listings, company data, imports, messages and the available billing information. They do not get access to other users' accounts or their private messages. To obtain a copy of their own data or documents not available in the interface, they can contact support, also after termination, as long as the data is lawfully retained. Access by technical providers and the processing of personal data are described in the privacy policy.

Report a listing with Report listing on the listing page, and a conversation with Report in Messages. The form is a notice under Article 16 DSA. You can also send a notice of illegal content by e-mail to info@autoninja.ro with the subject DSA: include the exact address of the content, the specific reason why it is illegal, your name and e-mail, and a statement that the information is accurate and complete to the best of your knowledge and belief. Name and e-mail are not requested in the exceptions provided by Article 16(2)(c) DSA. You do not need to create an account to send the notice by e-mail.

The same e-mail is the point of contact for recipients of the service and for authorities, in Slovak, Romanian or English. We confirm receipt of the notice where we have an electronic contact, assess it without undue delay and communicate the decision and the available appeal options. Reports of an immediate danger to life or safety must also be addressed to the emergency services.

We use technical validations, anti-spam limits, risk signals and human review. A listing may require approval. Restrictions may consist of rejection, reduced visibility, removal or suspension of the account for illegal content, fraud, misleading information, infringements of rights, spam or repeated breaches of the rules. Measures must be reasoned and proportionate. A listing automatically waits for review, for example after a large price cut, photos used by another seller, the same VIN, suspected mileage rollback, suspicious wording, a listing copied from another website, or a new account's second listing. You see the reason in My account, and a person decides.

Where the law requires it, the affected user receives the reasons, the legal or contractual basis, the scope and duration of the measure, information about the use of automation and the options to appeal. Request human review at info@autoninja.ro, indicating the decision and the reason for the appeal. Access to the courts and other legal remedies remains unaffected.

For dealers to whom Regulation (EU) 2019/1150 applies, we notify contract changes on a durable medium, for example by e-mail, at least 15 days in advance or longer if adjustments are needed. The dealer may terminate the contract before the change takes effect. Exceptions apply only under the conditions of the Regulation, including legal obligations or urgent security risks.

We announce any change to dealer plan prices to dealers by e-mail at least 60 days before it takes effect. A period already paid for keeps the original price.

Restrictions or suspensions are reasoned on a durable medium before or when they are applied. Full termination initiated by AutoNinja is normally notified at least 30 days in advance, with the reasons for the decision; statutory exceptions, including repeated breaches, remain applicable. These rules take precedence over the general wording of the preceding sections.

Published clarifications do not retroactively change existing orders. A change that requires notice or agreement does not become enforceable against an existing dealer merely by being published on this page. Until the legal conditions are met, the accepted contract version remains applicable. The mandatory rights of consumers in the state of their habitual residence remain protected.

Welcome gift: the first 200 private sellers in each market get Premium for 7 days on their first listing with the Free option. The days start only when the listing is published; review time doesn't count.

Inviting a friend: if a new user comes through your link and publishes a first real private listing, you both get free Premium on your next listing without paid promotion. We remember the link for 30 days, and the invited account may be at most 30 days old.

Inviting a car dealer: if another dealer signs up through your link, you both get one extra free month once we verify them and they publish at least 1 car. The companies may not share an e-mail domain.

Each account can have one referrer and gets each reward once; your own and test accounts don't count. Rewards are not money and can't be paid out. We may end a promotion at any time; rewards already given stay. If you share your link publicly, say that you get a reward for referrals.